About Crossroads Sir Gâr
Crossroads Sir Gâr Ltd. is a registered charity (No. 1121666).
We are a network partner of the Carers Trust, the major national charity offering practical and emotional help to carers.
Crossroads Sir Gâr puts Carers and the people they support at the heart of everything we do. Our services are tailored to meet the needs of the individual Carer and their family, working alongside other local community services.

Meet The Team
Senior Management Team
Alison Harries
Chief Executive Officer
Erica Watts
Finance Manager
Karen Samuel
Operational/Registered Manager
Joanne Silverthorne
Service Development Manager
Care Planning Team
Julie Davies
Care Manager
(Llanelli)
Lynne Mathias
Care Manager
(Carmarthen)
Angela Rees
Senior Care
Co-ordinator
(Llanelli)
Sarah Bailey
Senior Care
Co-ordinator
(Ceredigion)
Julie Doran
Care Co-ordinator
(Llanelli)
Nicola Evans
Care Co-ordinator
(Llanelli)
Kelly Thomas
Care Co-ordinator
(Carmarthen)
Susan Hough
Care Co-ordinator
(Carmarthen)
Mary West
Care Co-ordinator
(Carmarthen)
Carmarthenshire Carers Information and Outreach Service
Cathy Boyle
Carers Information Service Manager
Joanne Staley
Carers Information Officer
Liz Edwards
Carer Outreach Worker
Vanessa Buckler
Carer Outreach Worker
Deborah Davies
Carers Outreach Worker
Laura Jones
Carers Outreach Worker
Dawn Walters
Carers Officer
Prince Phillip Hospital
Ben Innocent
Carers Officer
Glangwili Hospital
Investors in Carers
Debbie Bence
Investors in Carers Development Officer
Young Adult Carers & Carers Educational Years
Melanie Rees-Lewis
Children &
Young People’s
Carers Service Manager
Cat Hooton
CEY Project Worker
Tracey Jones
YAC & CEY Project Worker
Lucy Griffiths
Events & Outreach
Co-ordinator
Justine O’Shea
Education Engagement Project Worker
Rhys Evans
Education Engagement Project Worker
Andrew Fewtrell-Smith
Volunteer & Peer Mentor Co-ordinator
Out-of-School Provision Team
Melanie Griffiths
Out-of-School Provision Co-ordinator
CATCH UP Welfare Benefits Advice Service
Lorraine Thomason
Team Co-ordinator
Bryan Jones
Welfare Benefits Advisor
Susan Harries
Welfare Benefits Advisor
Janet Bouleghlimat
Welfare Benefits Advisor
Office and Administrative Staff
Demi-Lee James
Finance Officer
Ben Harries
Data Officer
Lauren Thomas
HR Support Officer
Abby White
Investors in Carers Administrator

The Trustees
For many carers in Carmarthenshire, Crossroads Sir Gâr have been their lifeline – enabling carers to have time to themselves, an opportunity to have a life of their own through quality replacement care allowing them to continue to care for their loved ones.
The trustees are the foundation of Crossroads, giving their time and expertise freely to lead the organisation.
Speaking at the Above and Beyond awards, in regard to the trustees, Jonathan Rees, Carers Development Officer at Carmarthenshire County Council said “over many years I’ve heard carers say ‘I don’t know what I’d do without Crossroads’. It was unthinkable to overlook these volunteers for their commitent, enthusiasm and expertise in developing services for carers”.
Our Values
Trust
We understand that our services only respond to Carers’ needs when they trust us to care for the person they support.
Involvement
Care providers and the people they support drive Crossroads service design and development.
Quality
We ensure that our services are high quality, flexible, responsive and continually improving.
Availability and Accessibility
We work to make our services available and accessible to as many carers and people they support as possible.
Dignity and Respect
We always treat Care providers and the people they support with dignity and respect.
Working For Change
We work proactively with government and policy makers at national and local level to influence legislation and practice.
Family Friendly
We recognise that our service impacts on families and friends – not just the Carer and the person they support – and so we design our services with that in mind.
Partnership Working
We actively explore opportunities for establishing joint projects and relationships with other organisations that will improve services for Carers and the people they support.
Learning
We learn from the good practice of others in order to improve our services for Carers and the people they support and we encourage others to learn from us.