About Us

About Crossroads Sir Gâr

Crossroads Care Sir Gâr Ltd. is a registered charity (No. 1121666).

We are a network partner of the Carers Trust, the major national charity offering practical and emotional help to carers.

Crossroads Care Sir Gâr puts Carers and the people they support at the heart of everything we do.

Please see a list below of the Crossroads Care Sir Gâr’s values and how our team ensure that your child, family or friend are cared for with respect, trust and dignity.

The Trustees

For many carers in Carmarthenshire, Crossroads Sir Gâr have been their lifeline – enabling carers to have time to themselves, an opportunity to have a life of their own through quality replacement care allowing them to continue to care for their loved ones.

The trustees are the foundation of Crossroads, giving their time and expertise freely to lead the organisation.

Speaking at the Above and Beyond awards, in regard to the trustees, Jonathan Rees, Carers Development Officer at Carmarthenshire County Council said “over many years I’ve heard carers say ‘I don’t know what I’d do without Crossroads’.

It was unthinkable to overlook these volunteers for their commitment, enthusiasm and expertise in developing services for carers”.

Our Values


We understand that our services only respond to Carers’ needs when they trust us to care for the person they support.


Care providers and the people they support drive Crossroads Care service design and development.


We ensure that our services are high quality, flexible, responsive and continually improving.

Availability & Accessibility 

We work to make our services available and accessible to as many carers and people they support as possible.

Dignity & Respect

We always treat Care providers and the people they support with dignity and respect.

Family Friendly

We recognise that our service impacts on families and friends – not just the Carer and the person they support – and so we design our services with that in mind.

Partnership Working 

We actively explore opportunities for establishing joint projects and relationships with other organisations that will improve services for Carers and the people they support.

Working For Change

We work proactively with government and policy makers at national and local level to influence legislation and practice.


We learn from the good practice of others in order to improve our services for Carers and the people they support and we encourage others to learn from us.

Our Values

Carers Trust Quality Award is a set of internal standards that reflect the quality of services expected of organisations working as part of the Carers Trust network.

The Carers Trust Quality Award has two levels – Quality Assured (level 1) and Centre of Excellence (level 2).

Crossroads Care Sir Gâr are pleased to announce they have achieved Centre of Excellence Level 2 as of September 2015.

Carmarthen Office

Suite 11, 2nd Floor West
Ty Myrddin, Old Station Rd
Carmarthen Office
SA31 1LP
01267 220046

Llanelli Office

The Palms Unit 3
96 Queen Victoria Road
SA15 2TH
01554 754957

Registered charity No. 1121666
© 2019 Crossroads Care Sir Gâr. All Rights Reserved.
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Crossroads Care Sir Gâr is a company limited by guarantee registered in England and Wales No. 6199277