Carmarthenshire Carers Information Service

Carmarthenshire Carers Information Service

Carers say that access to information, financial support and breaks in caring are vital in helping them manage the impact of caring on their lives.

The Carers Information Service provides free and confidential information, advice and support to Carers. We produce and distribute information for carers and organise regular events in partnership with other organisations.

Our quarterly newsletter, Carmarthenshire Carers News, aims to inform Carers and the people they care for of policy issues, services and organisations which may be of some help to them.

Please click here to see and download a list of useful fact sheets. 

In addition to the information we produce, we facilitate regular events for Carers including coffee mornings, focus groups and annual events to mark national Carers Week in June and Carers Rights Day in November.

The service is joint funded by Carmarthenshire County Council and Hywel Dda University Health Board.

Outreach Service

The outreach service can help carers to optimise their quality of life and well-being to enable them to continue to be effective in their caring role as long as that is right for the individual.

Our team of Carers Outreach Workers are experienced in providing one-to-one support to carers and have up-to-date information about the range of support services for carers and the people they care for.

The service covers the whole of Carmarthenshire and appointments can be made at your home or at an alternative venue.

How can I arrange an appointment with a Carers Outreach Worker?

By calling the Carers Information Service on 0300 0200 002 or by emailing You can also request an appointment by registering as a carer with your GP surgery via the Investors in Carers registration form.


Investors in Carers

The Investors in Carers scheme is an award winning scheme unique to Hywel Dda and Wales that encourages all GP practices across the three Counties of Carmarthenshire, Ceredigion and Pembrokeshire to adopt and promote best practice and support services for Carers.

Services and support may include:

  • Carer awareness and training for all staff
  • Identification and referral of Carers to vital local support services
  • Promotional materials displayed within the waiting areas regarding support and how to access services
  • Liaising with external agencies to better support Carers
  • Enlisting Carer feedback into further improvements within the GP Practice
  • Improving the health and wellbeing of Carers

For further information about the scheme please contact Debbie by email at or by contacting the Carmarthenshire Carers Information Service on 0300 0200 002.

Carmarthen Office

Suite 11, 2nd Floor West
Ty Myrddin, Old Station Rd
Carmarthen Office
SA31 1LP
01267 220046

Llanelli Office

The Palms Unit 3
96 Queen Victoria Road
SA15 2TH
01554 754957

Ceredigion Office

Plas Antaron
Antaron Avenue
SY23 1SF
07985 672131

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